American Integrity recently completed its annual policyholder survey, and the results show that 94 percent of policyholders who responded said they were very or somewhat likely to refer the Company to a friend or loved one. When converted to the industry standard Net Promoter® Score (NPS®) measurement system, American Integrity Insurance’s NPS® result would be a 64 – placing the Company among the upper echelon of customer loyalty torch bearers, such as USAA, Apple and Cadillac. The average NPS® score for insurance carriers is 37, per Temkin Group, a leading customer experience research, consulting, and training firm.