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American Integrity Insurance Announces Its Customer and Agent Satisfaction Survey Results

American Integrity recently completed its annual policyholder survey, and the results show that 94 percent of policyholders who responded said they were very or somewhat likely to refer the Company to a friend or loved one. When converted to the industry standard Net Promoter® Score (NPS®) measurement system, American Integrity Insurance’s NPS® result would be a 64 – placing the Company among the upper echelon of customer loyalty torch bearers, such as USAA, Apple and Cadillac. The average NPS® score for insurance carriers is 37, per Temkin Group, a leading customer experience research, consulting, and training firm.

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Ways to Fill Your Home with Love

It’s time to DTR (define the relationship) with your home. What better time to spread love than right before spring, the unofficial season of love? If you feel that your home needs a bit of a makeover, take the time now to reestablish your connection.

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Homeowners Insurance | Does The Policy Cover Everything?

The short answer is no. No insurance policy covers everything, regardless of its type. Here’s why: An insurance policy is a written agreement between you and an insurance company like American Integrity. In return for your payment (insurance premium), the insurance company agrees to assume the risk of financial loss that would otherwise be yours. “Risk” means a chance that an event may or may not happen – insurance is intended to cover unforeseen, accidental events.

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American Integrity Insurance Group Promotes Justin Waters to Vice President of Sales

American Integrity announces the promotion of seasoned sales professional, Justin Waters, CPCU, to the position of Vice President of Sales. Waters has assumed responsibility for the company’s field sales, internal sales and agency management teams. He is tasked with helping his employees further deepen American Integrity’s relationship with preferred independent agency partners throughout Florida, and expand the company’s share of wallet in the market.

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Valentine’s Day and Integrity

According to Forbes, the 2017 jewelry market is expected to reach $257 billion. Of that, according to Statisticbrain.com, about 17% will be purchased for Valentine’s Day (nearly $44 billion). That’s a lot of value on fingers, around necks and wrists, in ears, and left in houses, apartments, hotels, and cars.

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American Integrity Insurance Company Now Offers One of a Kind Golf Cart Insurance Coverage

American Integrity Insurance Company, a premier Florida-based insurance provider, recently launched its golf cart insurance program. American Integrity is the only Florida-based homeowners insurance company (out of over 50) that offers this standalone coverage. In Florida, anyone over the age of 14 may drive a golf cart without a driver’s license and Florida has over 1,100 golf courses, more than any other state in America.

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American Integrity Insurance Group Hires Cory Brown as its Chief Financial Officer

American Integrity announces a key new executive joining its leadership team. Industry veteran Cory Brown has been selected as its Chief Financial Officer. He will lead our accounting team and will be an integral part of our executive leadership team.

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A Rose by Any Other Name...Could Be Identity Theft

In recent years newspaper headlines, TV and radio news stories, and government warnings have reported on what seems to be an epidemic of identity theft (sometimes called “identity fraud”). In fact, Florida has the dubious distinction of being number one in the nation for identity theft.

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Whether a Pro or a Novice, Golf Cart Drivers Need an Insurance Buffer

Though golf carts are often associated with leisure and sunny skies, they also come with all of the potential perils that other forms of mechanized transportation present. And much like your car – a mode of transportation that can reach speeds over 20 mph – your golf cart can be subject to damage, collision, or theft.

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New Year's Resolutions for Your Home

When the ball drops at midnight on New Year’s, many of us start formulating those all-important resolutions. What are you going to do differently or better next year? Your resolutions can also be extended to one of the things you’ve worked hardest for in life – your home – as well as the insurance you have to protect it. Here are some ideas that could give you more peace of mind in the new year.

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Roofs Get Old or Damaged and Some Roofers Take Advantage

The roof is an integral part of any house; its purpose is both aesthetic and functional, preserving the belongings within the house and providing protection to the people who live there. In hot, tropical climates, roofs that are best at protecting from wind, rain and heat are favored, such as slate, terracotta, concrete tiles, reflective roofing, membrane roofing and photovoltaic shingles. In cooler and subtropical climates, other materials are favored, such as slate, wood or cedar shingles, or metal roofs. But whatever the roof type or material, it will deteriorate or become damaged over time.

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Are You Responsible for Irresponsible Tailgaters in Your Home?

A full house can turn any football game into a frenzy, and you may be left wondering - if there were to be an unexpected accident in your home, are you liable for your visiting tailgaters? The honest answer is, it depends. Here are some different scenarios that may or may not be in your home insurance playbook. Contact your agent today to find out about the coverage limits on your policy. Go team!

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The Hazards of Halloween

Halloween can be a candy-filled triumph filled with costumes and laughter, but there’s a lot of preparation that goes into making it a safe one. Not only should you be frightened of the monsters and goblins that lurk in the darkness, but of the potential gaps in your Halloween preparation or even your homeowners insurance as well! A scary time, indeed.

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Don’t Cry Over Spoiled Milk

You may be pleasantly surprised to learn that your homeowners insurance may kick in at unexpected times for various reasons (maybe even for that spoiled food in your fridge).

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Back to School: Will Your College Student’s Belongings Be Covered by Your Homeowners Insurance?

As your college student gets ready to head to campus, you may be wondering how their personal belongings will be protected if a theft, fire, careless accident, or other unfortunate incident should occur. Will their laptop, jewelry, and other items be covered by your homeowners insurance when they’re away at school?

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American Integrity Insurance Hosts Claims Village in Titusville

American Integrity Insurance Company is mobilizing its disaster recovery team to help impacted customers get their homes – and lives – back to normal in the aftermath of Hurricane Matthew. The Tampa-based home insurance company has activated its disaster recovery team and is deploying its mobile catastrophe unit to Jacksonville on Oct. 14 to assist its policyholders impacted by the storm.

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American Integrity Insurance Stands Ready to Assist Customers Impacted by Matthew

American Integrity Insurance Company, one of Florida’s leading insurance companies, has staged its Catastrophe Response Team in preparation for Hurricane Matthew. The company continues to closely monitor Matthew’s path, and will deploy claims professionals as needed to help customers quickly recover from the storm.

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American Integrity Insurance Stands Ready to Assist Customers Impacted by Hermine

The company encourages impacted customers to call its dedicated 24/7 hurricane claims phone number – 1-844-MyAIIC1 – as soon as possible to report their damage and begin the claims process. It is important to note that, after a catastrophic event like a hurricane, the company’s claims response is based on damage severity – with the immediate and primary goal being to provide assistance to customers whose homes are unlivable, helping them obtain shelter, clothing and other basic necessities.

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American Integrity Insurance Launches Umbrella Coverage for Florida Homeowners

American Integrity Insurance, a premier Florida-only home insurance carrier, announces that they are one of very few Florida-based companies offering Umbrella policies. American Integrity’s Umbrella program will offer coverage up to $5 million for policyholders. The base policy costs pennies a day, but could be worth thousands – if not millions – if the unfortunate occurs.

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Top Five Things You Should Know About Florida Umbrella Insurance

Getting to know a new insurance policy can be as daunting as going on a blind date. There are some questions, mixed with long stares and a lot of “What if?” questions. That’s especially true when it comes to umbrella coverage, which helps protect you from some of the hypothetical scenarios you hope would never happen. But sometimes clichés are true: Bad things happen to good people. Life throws you a curveball. And it really only takes one liability curveball to affect your future.

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American Integrity Insurance Announces Gloria Hendrickson as SVP of Risk Management

American Integrity Insurance has recently hired industry expert Gloria Hendrickson as Senior Vice President of Risk Management. Gloria’s hiring comes in tandem with many positive growth changes at American Integrity, including new deductible choices for policyholders, the most number of options offered by any property insurance company in Florida.

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Nine Things Homeowners Forget to Do Once a Year

Having year-round backyard barbecues – just one of many reasons to love owning a home in the Sunshine State! But there are a few aspects of Florida home ownership that may not be so fun, like performing your necessary, routine maintenance tasks. Here are nine of the most common maintenance chores homeowners forget to complete (how many of these have YOU done so far this year?)

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Hurricane Season Is Here

With a bit of preparation and planning, you’ll weather any storm that comes your way this hurricane season. Stay safe and protected!

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American Integrity Insurance Brings New Quoting Tool to Florida Homeowners

In Florida’s home insurance market, instant quote technology is lacking, to say the least. To fill that void and improve the purchasing process for the state’s consumers, one Florida domestic insurance company, American Integrity Insurance Group, co-developed a newly-available instant quote tool with ISCS, a leading provider of software and services to the P&C insurance industry.

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5 Great Habits That Will Keep You - And Your Property - Safer

Looking both ways before crossing the street, not running with scissors, keeping our hands off of oven burners – those are just a few lessons our parents instilled in us as children to keep us safe. But how about as adults? No doubt you've got that whole hot burner thing down by now, but what about other habits that can protect you, your loved ones and your stuff from injury or loss? Here are five great safety habits to adopt right now.

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Assignment of Benefits (AOB): An Unfortunate (and Growing) Trend Impacting Florida Homeowners

AOB is typically used in certain lines of business such as auto insurance and property insurance. In the auto insurance arena, an insured signs an AOB which gives the auto body repair shop the ability to “stand in the shoes” of the car owner during the repair process to expedite the ordering of car parts or other needs during the auto repair claim cycle. The same is true with property insurance.

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Storm Season 2016: Are You Prepared?

It’s the least wonderful time of the year for Floridians – hurricane season has arrived. From June 1 – November 30, meteorologists will be on the lookout for weather disturbances that could potentially turn into tropical storms – or worse. Because Florida has the greatest hurricane exposure in the country, now is the perfect time to recheck your preparedness for a major storm.

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Leaving a House (Vulnerably) Vacant...Nine Ways to Protect Your Unoccupied Home

You need special coverage if your home will be unoccupied for an extended period of time. Simply locking the door and asking someone to check in once in a while could be a costly mistake if your house is damaged or sustains some other type of loss while it is vacant.

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American Integrity Insurance Hires VP of Information Technology, Promotes Pricing Leader

To meet the demand created by policyholder growth and their expanding workforce, American Integrity Insurance Company recently hired a Vice President of Information Technology and promoted their Pricing Director to the position of Assistant Vice President.

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The ROOF Truth: Hail Bent on Scamming Homeowners

Unscrupulous roofing contractors are scoping out neighborhoods with aging roofs, sometimes even manufacturing the damage themselves before knocking on unsuspecting homeowners’ doors to tell them they have hail damage and could receive a free new roof, courtesy of their insurance company.

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Holiday Safety and Savings

’Tis the season for holiday shopping; for cyber criminals, it’s the most wonderful time of the year. While you might think that beating the crowds is the biggest challenge you face on Black Friday and Cyber Monday, American Integrity Insurance wants to help you avoid risks even greater than missing out on that huge discount at your favorite store.

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For American Integrity Insurance Company, the Third Time’s Still Charming

This is the third time American Integrity Insurance has earned the "Best Places to Work in Insurance" from Business Insurance magazine. Additionally, American Integrity Insurance was awarded the “Top Workplace in Tampa Bay” honor earlier this year from the Tampa Bay Times, and the company has also been named a “Best Companies to Work For in Florida” by Florida Trend magazine

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Recent Rains Cause the Lack of Flood Insurance to Hit Close to Home

Even If You Don’t Live in a Flood Zone, All of Florida is Flood-Prone. Florida's recent torrential rains and the flooding they caused are a stark reminder that it's not just hurricanes that can wreak havoc here in the Sunshine State.

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Home, Safe Home: Protect Your Home by Installing a Security System

Life in Florida isn’t all sunshine, beaches and roller coasters – property located in Orlando, the amusement park capital of the world, is a whopping 142 percent more likely to be the site of a property crime than the national average, according to a study conducted by reviews.com.

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Insuring Insurance Companies: Why It's Important To Understand Reinsurance

Did you know your homeowner insurance company is insured? And that the amount of insurance it carries could have a huge impact if you have to make a claim due to a devastating event?

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New Platform Helps American Integrity Insurance Group Better Manage Growth and Disaster Response
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New Platform Helps American Integrity Insurance Group Better Manage Growth and Disaster Response

During an average month, American Integrity receives about 675 claim reports. In the days following a natural disaster, tens of thousands of customers could use the company’s system to file a claim report. To ensure the company is adequately prepared to manage extreme spikes in volume and can respond to customers in their greatest time of need, American Integrity has recently transitioned to ISCS’ SurePower Innovation, a platform that is equipped to process up to 15,000 claim reports per hour.

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Understanding Condo Insurance

Understanding Condo insurance is tricky because it is not quite like a homeowner policy but not a renter's policy either, Condo insurance provides necessary protection for condominium owners when they need it.

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American Integrity Insurance Group Ranks as One of the Top Places to Work
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American Integrity Insurance Group Ranks as One of the Top Places to Work

For the third consecutive year, American Integrity Insurance Group was recognized as one of the Top Places to Work in Tampa Bay. The Tampa Bay Times presented the top 100 places to work in their April 11th publication in partnership with Workplace Dynamics, one of the largest workplace survey providers in the United States.

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Assignment of Benefits: The Leak in Property Insurance That’s Costing Florida Homeowners Thousands

When a hurricane comes through Florida it’s like a burst pipe in a home. It’s a major event everyone pays attention to that can leave a lot of damage – fast and furious...

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5 Questions Every Homeowner Should Ask When Choosing a Deductible

Your deductible is the amount “deducted” from the money you receive from your insurance company if you have a covered loss (claim)...

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Four Questions Every Homeowner Should Ask About Reinsurance

Your insurance company should have a robust reinsurance program, purchased through reputable reinsurance companies. What is a reinsurance company? Simply: "an insurance company which insures insurance companies." Reinsurance helps pay for losses in the event of a major disaster. Just as homeowners purchase insurance to reduce their financial loss in the event of a major accident, insurance companies purchase reinsurance to reduce their financial loss in the event of a major catastrophe.

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Get a C.L.U.E!

Florida homeowner’s insurance companies consider many variables when reviewing an application for insurance. If you own a home it’s important to understand these variables so you can make sure the insurance company has all the correct information needed to make their decision. Many insurance companies utilize claim history when making their decision and this is where the C.L.U.E.® report comes into play.

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A Primer on Actual Cash Value vs. Replacement Cost

One concept you'll want to make sure you understand in homeowners insurance is ‘actual cash value’ versus ‘replacement cost’ coverage.

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If the tree is going to fall down...?

Homeowners insurance covers damage that is sudden and/ or unexpected. It doesn't cover routine maintenance or repairs or replacements needed as a result of normal "wear and tear". Sometimes this doesn't seem to make much sense. I recently found out that one of the big trees in my yard was dying and needed to be taken down. Otherwise, there was a significant risk that it would come down on my house during the next storm.

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Ordinance or Law Coverage: What It Is, and Why You Need It

In recent posts, we've talked about how to make sure you have the right coverage to protect your home. There is another element of homeowners insurance that is essential to ensure you have all the coverage you need -- and not having it could leave you unexpectedly out of pocket for thousands and thousands of dollars in the event of a covered loss.

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May Your Holidays Be Happy -- And Safe!

The holidays are fun, festive times when we get in touch with what really matters: the people we love and how blessed we are in life. But in the midst of all the get -togethers, feasting, and gift-opening, there are certain risks that come along with celebrating this time of year.

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10 News - Best place to work: American Integrity Insurance

When you think of the best place to work in Tampa Bay, chances are an insurance company may not come to mind. But the working environment at American Integrity Insurance helped make this company the Best in the Bay.

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American Integrity Insurance Company Offers Floridians a Solution Admist Recent Outbreak of Data Breaches
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American Integrity Offers Floridians a Solution Amidst Recent Outbreak of Data Breaches

American Integrity Insurance Company, recognizing the dangers posed to Florida’s consumers with recent cybersecurity attacks, held a consumer and insurance agent roundtable recently to discuss ways to provide insurance coverage in the event consumers become victims of having their identities stolen. American Integrity offers Identity Recovery coverage that provides restoration case management services from a licensed private investigator and expense reimbursement up to $15,000.

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12 Home Maintenance Checks Every Homeowner Should Know

Here's a check list to maintain your home in the best possible shape and get the maximum life out all of its components.

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Unforeseen Loss vs. Neglect: Why Every Homeowner Needs to Understand the Difference!

What many homeowners don't understand is that, while their house may experience damage, there's a distinction between unforeseen damage and the kind of damage resulting from neglect or the natural aging of components of your home.

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NOT Home for the Holidays?

The holidays can be a busy time, especially if you plan on traveling. Unfortunately, you might be so focused on your trip you forget to take simple steps to protect one of the most important, if not the most important, assets in your life…your home!

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American Integrity Insurance Company Recognized as Top Workplace
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American Integrity Insurance Recognized as a Top Workplace

American Integrity Insurance Group announced today that Business Insurance magazine recently recognized American Integrity as a “Best Place to Work in Insurance.” Earlier this year, American Integrity was awarded the “Top Workplace in Tampa Bay” honor from the Tampa Bay Times and a “Best Companies To Work For in Florida” by Florida Trend magazine.

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This time it's your roof! Florida homeowners scammed

A couple weeks ago we wrote about a growing problem - contractors using “assignment of benefits” to hijack consumer water claims. This alarming trend is finding its way to the roofing industry. Just last week the Department of Financial Services (DFS) announced the arrest of five NBRC Roofing Company employees for allegedly organizing a $525,000 insurance fraud scheme.

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The Real Consequences of Fake Claims

How bad is the insurance fraud problem? Not long ago, the industry staged a phony accident on the New Jersey Turnpike with a bus whose every passenger was a fraud investigator. More than 100 fake claims were filed by people who either jumped on the bus after the accident or were passersby.

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You Won’t Believe These Strange Claims!

Many people are pleasantly surprised to learn all the things that their policies are prepared to cover -- and sometimes they are downright amazed at the things a good policy will take care of for homeowners.

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Unfair! My Premium Increased…Again!

Customers are often upset when their homeowner’s insurance premium increases even when they've never had a claim. We understand how frustrating this is and wanted to share some reasons why.

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Don’t worry. We will take care of everything with your insurance company. Just sign here...

Should you do it? If something sounds too good to be true, it usually is. So, “Just say no!”

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fLORIDA's Best Companies to Work for 2014 Florida Trend
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Florida's Best Companies To Work For 2014 - Florida Trend

American Integrity's focus has always been on providing passionate, timely and friendly service to their policyholders. That's what's helped them grow to be Florida's third largest provider of new residential property insurance. Wherever you find a growing company with happy customers, you're sure to also find happy employees!

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American Integrity Insurance Company Announces Its New and Secure Policyholder Claims Paying Program
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American Integrity Insurance Company Announces Its New and Secure Policyholder Claims Paying Program

TAMPA, Fla., Jun 18, 2014 (BUSINESS WIRE) -- American Integrity Insurance ( www.aiicfl.com ) announced today that they will now be paying claims with a reloadable debit card, giving policyholders access to their funds three times faster than traditional insurance claim checks.

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American Integrity Insurance Company Now offering Condominium Insurance
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American Integrity Insurance Company Now Offering Condominium Insurance

American Integrity Insurance announced today that they are expanding their suite of insurance products to now include condominium unit owner coverage.

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American Integrity Insurance Company Launches High Value Home Insurance
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American Integrity Insurance Company Launches High Value Home Insurance

American Integrity Insurance Group, among Florida’s top 5 residential, new business property insurance companies, announced today that they will now offer a policy designed to meet the needs of Floridians with owner occupied, primary residences valued from $750,000 to $1.5 million.

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The Perks of Working at a Times Top 100 Workplace
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The perks of working at a Times Top 100 workplace

American Integrity Insurance Group was featured in the Tampa Bay Times article "The perks of working at a Times Top 100 workplace".

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American Integrity Insurance Company featured as a top workplace in tampabay
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American Integrity Insurance Featured as a Top Workplace in Tampa Bay

American Integrity Insurance Group announced today that it has achieved recognition as one of The Tampa Bay Times Top Workplaces for the second year in a row.

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American Integrity Insurance Company Announces Industry Veteran Jon Molvie as Vice President of Sales

American Integrity Insurance Company announced today that insurance industry veteran, Jon Molvie, has been named Vice President of Sales.

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Demotech Affirms the Financial Stability Rating® Assigned to American Integrity Insurance Company of Florida, Inc.

The Financial Stability Rating® (FSR) of A, Exceptional, assigned to American Integrity Insurance Company of Florida, Inc. has been affirmed by Demotech, Inc.

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American Integrity Insurance Company Announces Agent Satisfaction is at an all time high
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American Integrity Insurance Company Insurance Agent Satisfaction at an all Time High

American Integrity Insurance Company announced the results of its 2013 Insurance Agent satisfaction survey at the company’s quarterly meeting.

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American Integrity Insurance Group Partners with Largest Provider of Flood Insurance

American Integrity Insurance Group, among Florida’s top 5 residential property new business writers, announced today its partnership with Wright Flood, the nation’s largest flood insurance provider.

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American Integrity Insurance Company of Florida Receives Accreditation from Better Business Bureau

American Integrity Insurance Company of Florida, a residential property Insurance company located in Tampa, Florida, announced today that it has met the accreditation standards required by the Better Business Bureau for membership with the organization.

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American Integrity Insurance Company Ranks Nationally as One of the Best Places to Work
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American Integrity Insurance Group Ranks Nationally as One of the Best Places to Work

American Integrity Insurance Group accepted its award as one of the Best Places to Work in Insurance at the recent awards luncheon held by Business Insurance in Chicago.

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American Integrity Insurance Company Sees Increase in Agent Satisfaction
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American Integrity Insurance Sees Increase in Agent Satisfaction

American Integrity’s 2012 Agent Satisfaction study revealed that 44% of respondents were “very satisfied” with the company - a 20% increase over last year’s baseline study.

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Pat Hankins Joins American Integrity Insurance

American Integrity Insurance announced the appointment of Hankins as the Northeast Florida Territory Sales Manager.

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Living Up to a Good Name

Robert Ritchie, CEO of American Integrity Insurance, sees the world differently. It was his ability to spot trends and see opportunity that enabled him to launch his Florida-based residential property insurance company in the wake of significant market turmoil.

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Tampa Based American Integrity Insurance Group Sponsors School Visit to MOSI (Museum of Science & Industry) to Prepare Elementary Students for Hurricane Season

Just one month before the 2011 hurricane season officially starts, representatives from American Integrity Insurance Group sponsored a field trip to the Museum of Science & Industry (MOSI) for a group of elementary students from Gateway Christian Academy to learn about weather safety.

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